95ec0d2f82 Earn Free Access Learn More > . TOTAL QUALITY MANAGEMENT . A theoretical consideration of leadership and total quality management. . Pearson Education. . Total Quality Management & Business Excellence, . Download PDF Opens in a new window. . Total quality management. Pearson Education Publ, N.Y. (2003) . 2009 Pearson Education, . Total Quality Management and Principles . Besterfield: Quality Control, 8th ed. . Book Reviews Metamorphosis -JMR 2006, Vol. 5 No. 1, 107-112 MAHADEVAN, B. 2007. OPERATIONS MANAGEMENT: THEORY AND PRACTICE. DELHI: PEARSON EDUCATION, PP.